Terms of Service

Agreement to these Terms

These Terms of Service ("Terms") are between you and Riverside Farm LLC ("Riverside Farm," "we," "us," or "our") and govern your access to riversidefarm.co and related Services, including the public website, patient portal, pharmacy wholesale ordering, and pharmacy consignment and promotions tools where you are authorized to use them. By using the Site or registering for an account, you agree to these Terms and our Privacy Policy.

If you use the Services on behalf of a licensed pharmacy or other organization, you represent that you have authority to bind that organization and that your use complies with your organization’s policies and Utah law.

General website use

Public website content is provided for information about Riverside Farm and Utah medical cannabis products distributed through licensed pharmacies. You may browse the Site for personal, non-commercial purposes unless a separate written agreement applies. Automated scraping, security testing without permission, or use that burdens our infrastructure is prohibited.

Patient portal eligibility

You may use the patient portal only if:

• You are a Utah resident (or otherwise qualify under Utah law) and hold a valid, unexpired Utah medical cannabis patient card.
• You meet the minimum age and other requirements Utah law imposes for medical cannabis patients.
• You use cannabis only for lawful medical purposes—not for recreational use.
• All registration information, including your medical card number, is accurate and belongs to you.

We may request additional verification consistent with Utah medical cannabis requirements and administrative rules. We may refuse or terminate access if eligibility cannot be confirmed.

The patient portal is not for pharmacy wholesale ordering, consignment reporting, or promotions. Licensed Utah pharmacies use separate pharmacy tools.

Some portal pages (such as the strain catalog, batch tracking, and aggregated voting results) may be viewable without logging in. Voting, strain suggestions, the patient dashboard, and notification settings require an approved patient account.

Pharmacy partner terms

Pharmacy wholesale ordering and consignment features are available only to licensed Utah pharmacies (and their authorized staff) with approved accounts.

Wholesale ordering

• Orders placed through the pharmacy portal are offers to purchase subject to acceptance, inventory availability, and applicable Utah medical cannabis regulations.
• Pricing, discounts, and product availability shown online may change. Confirmed order records govern fulfillment disputes.
• You are responsible for accurate license information, delivery details, and regulatory identifiers associated with your account.

Staff sub-accounts

Primary pharmacy account holders may create sub-accounts for staff. You are responsible for credentials you issue, permissions you grant, and all activity under those accounts.

Consignment, sales reporting & promotions

• Participating pharmacies may upload sales reports, inventory data, and promotion proposals. You represent that data you submit is accurate to the best of your knowledge.
• Consignment calculations, credits, and promotion outcomes depend on complete and timely reporting and may be subject to separate commercial agreements.
• Authorized integrations with third-party POS or inventory systems are used at your direction; you are responsible for credentials and permissions you provide.

Separate written wholesale, consignment, or promotion agreements between Riverside Farm and your pharmacy, if any, control over these Terms where they conflict on commercial terms.

Account registration and security

Patient accounts are manually reviewed. Approval typically occurs within 24–48 business hours after we verify your medical card. Pharmacy accounts are provisioned by Riverside Farm or authorized administrators.

You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly if you suspect unauthorized access.

Acceptable use

You agree not to violate Utah or federal law, provide false card, license, or identity information, submit fraudulent orders or sales data, post abusive or misleading strain suggestions or vote comments, harass others, interfere with the Site or portals, use bots without permission, or use the Services for unauthorized commercial purposes (including reselling portal access or misrepresenting pharmacy authorization).

Medical cannabis disclaimers

• Portal and Site content is for education and engagement—not medical advice, diagnosis, or treatment.
• Voting, strain suggestions, and grow updates do not guarantee product availability at any pharmacy.
• Aggregated voting results reflect patient preferences for engagement purposes only and are not a commitment to produce any particular strain.
• Cannabis affects individuals differently; follow your qualified medical provider’s recommendations.
• Do not operate vehicles or machinery while impaired. Keep products secure and away from children and unauthorized persons.

Intellectual property

Site content, trademarks, product data, and software are owned by Riverside Farm LLC or licensors. Personal, non-commercial patient use of portal features and authorized pharmacy use of ordering and reporting tools are permitted; copying, scraping, or redistribution requires written consent.

Disclaimers, limitation of liability, and termination

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY LAW. INVENTORY, PRICING, CONSIGNMENT CALCULATIONS, AND PROMOTION ESTIMATES MAY CONTAIN ERRORS OR DELAYS. TO THE MAXIMUM EXTENT PERMITTED BY UTAH LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED $100 OR THE AMOUNT YOU PAID FOR ACCESS TO THE RELEVANT SERVICE IN THE PRIOR TWELVE MONTHS, WHICHEVER IS GREATER, EXCEPT WHERE LIABILITY CANNOT BE LIMITED.

You agree to indemnify us against claims arising from your misuse of the Services. We may suspend or terminate access for violations or security risks. You may request account closure by contacting us.

Governing law and changes

These Terms are governed by Utah law. Disputes will be resolved in Utah courts, and you consent to personal jurisdiction there. We may update these Terms; continued use after the "Last updated" date constitutes acceptance. See our Legal Policies page for related documents.

Questions: info@riversidefarm.co · Legal Policies