Riverside Farm LLC
Legal Policies
Policies that govern use of our website, patient portal, pharmacy partner tools, and desktop applications.
Riverside Farm LLC (Riverside Farm) publishes these policies for visitors to riversidefarm.co, registered patient portal users, licensed pharmacy partners (including users of our pharmacy desktop app), facility visitors, authorized Riverside staff using operations tools and desktop apps, and others who interact with our online and desktop services.
Privacy Policy
Describes the information we collect across our website, patient portal, pharmacy partner tools, Riverside Order desktop app, facility visitor check-in, staff operations apps (including Riverside Ops desktop), and related services; how we use and share it; security practices; cookies and local app storage; maps and third-party providers; Utah medical cannabis patient verification; and your rights under applicable law—including the Utah Consumer Privacy Act (UCPA) where it applies.
Terms of Service
Sets the rules for using our website, age gate, patient portal, pharmacy wholesale ordering (web and desktop), consignment reporting, promotions tools, facility visitor check-in, and authorized staff apps (web and desktop)—including eligibility, account security, software updates, acceptable use, disclaimers, and Utah governing law.
Our online services
riversidefarm.co and related applications include several distinct services. Your rights and obligations depend on which service you use:
- Public website: Brand, product, pharmacy locator, educational content, contact forms, and age verification for visitors.
- Patient portal: Free accounts for verified Utah medical cannabis patients—strain catalog, voting, voting results, grow/batch tracking, strain suggestions, dashboard, and optional email or SMS notifications.
- Pharmacy wholesale ordering: Licensed Utah pharmacy accounts place wholesale orders, schedule deliveries, view order history, download marketing assets, and manage sub-accounts for staff—via the website and/or the Riverside Order desktop application.
- Pharmacy consignment & promotions: Participating pharmacy partners may connect POS integrations (such as Dutchie), upload sales reports, view consignment analytics, manage inventory snapshots, and propose or track promotions and credits—via the website and/or desktop tools where offered.
- Facility visitor check-in: On-site visitor logging for Riverside facilities (name, contact details, visit purpose, and check-in/out times).
- Staff operations tools: Authorized Riverside employees may use internal web and desktop apps (including Riverside Ops) for orders, delivery operations, shipping, sales and invoice reporting, facility logs, push notifications, passkeys, and two-factor authentication.
Utah medical cannabis notice
Riverside Farm operates in Utah’s regulated medical cannabis market. Cannabis products are for qualified medical use only—not for recreational use. Portal and website content is educational and engagement-focused; it is not medical advice. Always follow your qualified medical provider’s guidance and Utah law.
Patient portal summary
- Free accounts for Utah patients with a valid Utah medical cannabis patient card.
- Manual verification before access (typically 24–48 business hours). Denied applications receive an email explanation when provided.
- Strain catalog and batch tracking pages may be browsed without an account; voting, suggestions, and the patient dashboard require an approved login.
- Features include strain voting (with optional comments), aggregated voting results, strain suggestions for our team to review, grow/batch milestone tracking, and notification preferences (email and optional SMS).
- Separate from pharmacy wholesale ordering and consignment tools.
Pharmacy partner summary
- Wholesale ordering is limited to licensed Utah pharmacies with approved accounts. Payment is arranged outside consumer card checkout on this Site.
- Pharmacy accounts may include business contact details, licensed location information, delivery preferences, and order history.
- Primary account holders may invite staff sub-accounts with limited access.
- Consignment and promotions features are available only to participating pharmacy partners and may include POS integrations (such as Dutchie), sales uploads, inventory data, and promotion proposals.
- The Riverside Order desktop application provides the same pharmacy partner tools on Windows PCs, including optional “remember this computer” device login and automatic software updates.
- Pharmacy partner data is used for lawful distribution, consignment settlement, compliance, and account support—not for unrelated marketing to patients.
Facility visitors & staff tools
- Facility visitor check-in collects visitor identity and visit details for safety and compliance.
- Internal Ops and Facility apps (web and the Riverside Ops desktop application) are limited to authorized Riverside staff and may use passkeys, two-factor authentication, device credentials, push notifications, and automatic software updates.
Contact
Questions about these policies: info@riversidefarm.co